Privacy Policy

Your data is safe with us.

Data Privacy Statement

We respect and protect the privacy of our members.

1 Information We Collect

We only collect data necessary for providing our services, managing your loyalty account, and improving your dining experience. This includes:

  • **Personal Identifiers:** Name and Phone Number (used as Member ID).
  • **Loyalty Data:** Points balance, reward redemption history, and membership tier.
  • **Transaction History:** Details of purchases (items, amounts, dates, and times).
  • **Optional Data:** Date of Birth (for birthday promotions and verification).

2 How We Use Your Data

Your information is primarily used for the following purposes:

  • To verify your identity during login and member transactions (using your PIN/Phone).
  • To calculate and award loyalty points correctly.
  • To send relevant promotional offers and birthday rewards (if Date of Birth is provided).
  • For internal reporting and system diagnostics (aggregated data only).

3 Security and Disclosure

We maintain robust security measures (including PIN encryption for member login) to protect your data against unauthorized access.

  • **Non-Disclosure:** Your personal data (Name, Phone, PIN) is **never** sold or shared with external third-party advertisers.
  • **Law Enforcement:** We may disclose data if required by law or government regulations.

4 Your Rights

As a user, you have the right to:

  • **Access and Correct:** View and update your personal information (Name, DOB) via the Member Profile page.
  • **Deletion:** Request the permanent closure and deletion of your member account and associated data (requires verification).

For privacy concerns, please email our Data Protection Officer at privacy@dirinting.com